The traffic police enforce a number of laws related to driving on the roads under the Motor Vehicle Act. When drivers violate these rules, traffic police issue challans (fines) as a penalty. However, there are instances where challans are issued even when the driver has followed all traffic rules. Here’s what you can do if you find yourself in such a situation.

 

Understanding Traffic Challans

Traffic challans are issued for various violations of traffic rules. These can include speeding, jumping red lights, not wearing seat belts, and other offenses. The amount of the fine varies depending on the nature of the violation.

 

Steps to Take If You Receive a Wrong Challan

  • Do Not Pay the Challan: If you believe that the challan issued to you is incorrect, do not pay it immediately. Instead, take the following steps to challenge it.
  • Challenge the Challan in Court:
    • Visit the Court: Go to the court and present your case to the judge. Explain the incident and provide evidence that you were not violating any traffic rules.
    • Evidence: Collect and present any evidence that can support your claim. This can include dashcam footage, witness statements, or any other relevant information.
    • Court Decision: If the court finds your argument valid, the challan will be canceled.

 

  • Register a Complaint Online:
    • Official Traffic Website: Visit the Ministry of Road Transport and Highways official traffic website at echallan.parivahan.gov.in/gsticket/.
    • Submit a Complaint: Fill out the necessary details and submit your complaint. Ensure that you provide all relevant information and evidence.

 

  • Contact Local Traffic Police:
    • Email Complaint: If you are in Delhi, you can email your complaint to the Delhi Traffic Police at [email protected].
    • Call the Control Room: You can also call the Delhi Traffic Police control room at 11-2584-4444 or 1095 to lodge your complaint.

 

Key Points to Remember

  • Documentation: Always keep documentation of the incident, including the challan receipt, any correspondence with traffic authorities, and evidence supporting your claim.
  • Timeliness: Act promptly when you receive a wrong challan. Delaying your response can complicate the process.
  • Legal Advice: If needed, seek legal advice to better understand your rights and the process of challenging a traffic challan.

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