The Indian Railway Catering and Tourism Corporation (IRCTC) has initiated a groundbreaking partnership with Swiggy, the popular food delivery platform, to enhance the travel experience by offering on-the-go food delivery services to train passengers.
This collaboration aims to leverage Swiggy’s extensive network of restaurants to cater to the culinary preferences of travelers, enabling them to enjoy their favorite meals while journeying across various destinations.
Key Highlights of the IRCTC-Swiggy Partnership:
- Memorandum Of Understanding (MoU): An MoU was signed between IRCTC’s CMD Sanjay Kumar Jain and Swiggy’s CEO Rohit Kapoor, marking the official commencement of this service-focused alliance.
- Service Rollout: The initiative will commence with food delivery at 63 select railway stations, including major hubs like Bangalore, Bhubaneswar, Visakhapatnam, and Vijayawada.
- Enhanced Travel Experience: This service is set to redefine the dining experience for rail passengers, offering them the convenience to savor a variety of cuisines from Swiggy’s wide-ranging restaurant network directly at their train seats.
- Integration with IRCTC’s E-Catering Portal: Passengers can pre-order their meals via IRCTC’s e-catering platform, ensuring that their preferred food is delivered seamlessly during their journey.
- Diverse Culinary Choices: This partnership is expected to significantly broaden the food options available to passengers, allowing them to enjoy a plethora of dishes that reflect India’s rich culinary heritage.
Procedure for Availing Swiggy’s Pre-Ordered Food Service on Trains:
- PNR Entry: Passengers start by entering their PNR number on the IRCTC app, linking their ticket details to the food ordering process.
- Station Selection: Choose your station of food delivery from the listed options where the service is available.
- Restaurant Selection: Browse through Swiggy’s extensive list of partner restaurants available at the chosen station.
- Place Order: Select your preferred meal and finalize the order, ensuring it matches your train’s arrival time at the station.
- Delivery Coordination: Swiggy’s delivery personnel are scheduled to arrive at the designated platform ahead of time, ready to deliver the order directly to the passengers.
- Receiving Order: The delivery is smoothly handed over to the passenger, ensuring a delightful and convenient dining experience onboard.
The introduction of this service is anticipated to revolutionize the way passengers dine during their train journeys, offering a blend of convenience, variety, and a taste of local cuisines delivered right to their seats.
As this innovative service unfolds, it promises to make train travel in India more enjoyable and memorable, catering to the evolving needs and preferences of modern-day travelers.
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