Delhi, the national capital, is set to introduce WhatsApp-based ticketing for buses, following the model of Delhi Metro. Officials state that the Delhi government is planning to initiate a WhatsApp-based bus ticket service for both DTC and cluster buses.

Digital Ticketing System Expansion 📱

The Delhi Metro Rail Corporation (DMRC) already has a WhatsApp-based ticketing service, implemented in May this year, extending it to all corridors, including the Gurugram Rapid Metro and Rapid Transit System.

Ticket Limitations and Process 🎫

However, the upcoming bus ticket service will have a limit on the number of tickets that users can generate. Unlike the metro, where passengers purchase tickets by sending a ‘Hi’ text to +91 9650855800 or scanning the QR code, the bus service will impose restrictions on ticket generation.

Cancellation Not Supported ❌

Tickets acquired through WhatsApp cannot be canceled. Additionally, transactions made through credit or debit cards incur charges, while UPI-based transactions remain free of service fees.

Hassle-Free Commuting with WhatsApp Tickets 🚀

With the introduction of WhatsApp-based ticketing for DTC buses, commuters will experience hassle-free ticket booking, avoiding crowds and securing their travel tickets conveniently before embarking on their journeys.

📊 Important Information Table: WhatsApp Bus Ticketing

Service WhatsApp-Based Bus Ticketing
Initiation Modeled after Delhi Metro’s success
Service Providers DTC and Cluster Buses
Existing Service WhatsApp ticketing already in Delhi Metro
Limitations Limited number of tickets per user
Cancellation Not supported
Transaction Charges Applicable for credit/debit card transactions
UPI Transactions Free of service charges

WhatsApp ticketing for buses promises a smoother and more efficient commuting experience for Delhi residents


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