Delhi Metro Introduces WhatsApp-Based Ticketing Service for Airport Express Line

The Delhi Metro Rail Corporation (DMRC) has launched a WhatsApp-based ticketing service for its passengers travelling on the Airport Express Line. The service was inaugurated by DMRC Managing Director Dr. Vikas Kumar from Metro Bhawan in the presence of other senior officials.

The new facility will allow passengers to book tickets for the Airport Express Line using their smartphones and a WhatsApp chatbot based QR code. The service is expected to make travel more efficient, especially for national and international passengers arriving or departing from the airport.

Here’s how passengers can use the QR code-based ticketing service:

– Add the official WhatsApp number of DMRC 9650855800 to the contact list of their smartphone.
– Scan the chatbot QR code displayed at the customer service or ticket counters of all the stations of the Airport Express Line.
– Write Hi and send it to the number 965085580 on WhatsApp.
– Buy tickets by choosing their preferred language.
– Choose to get the last journey ticket or get the ticket again.
– Select the source and destination stations.
– Choose the number of tickets to be purchased.
– Pay using Credit Card or Debit Card or UPI.
– Get QR code tickets directly in the WhatsApp chat.
– Travel by tapping the QR ticket in their mobile on the scanner fixed at the AFC gates for entry and exit.

Some of the features of the WhatsApp ticketing service include a maximum of six QR tickets for single journey tickets and group of tickets, validity of one working day, and an exit time of 65 minutes after entering the destination station. Passengers will be given half an hour after entering to exit the originating station, and tickets cannot be booked before the Metro service starts or after it ends at night. A marginal facility fee will be charged for transactions done through Credit/Debit cards, while no convenience fee will be charged for UPI-based transactions.

The DMRC is continuously improving its facilities and services for the convenience of its passengers. The new WhatsApp-based ticketing service is a step towards making travel easier and more efficient.

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DMRC launched a new service for commuters. Get details in 15 words.

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