Mobile users in India have been facing challenges in finding affordable and preferred plans due to recent tariff hikes by private telecom service providers. To address this issue, the Telecom Regulatory Authority of India (TRAI) has introduced a new consultation paper. This paper seeks input from stakeholders regarding recharge plans, aiming to offer some relief to users.

Current Industry Scenario

Telecom companies have been increasing their recharge plan prices, causing significant inconvenience to users. Following the price hikes, which have seen costs rise by up to ₹600, users are finding it difficult to choose cost-effective plans. TRAI’s consultation paper invites telecom companies to suggest ways to reintroduce voice and SMS-only plans, which could provide more affordable options for users.

 

Demand for Voice and Data Packs

The consultation paper emphasizes the need to bring back voice and data recharge packs separately. Currently, most mobile plans focus heavily on data, leading to higher costs. This approach often forces users to opt for plans they may not need, causing unnecessary financial strain.

Objective of the Consultation Paper

The primary goal behind the consultation paper is to give users the freedom to choose between voice-only or data-only plans, making it easier and more cost-effective. This initiative aims to alleviate the burden on users who are currently compelled to purchase expensive plans even when they don’t require all the bundled services.

Inclusion of BSNL and Other Providers

TRAI has also included BSNL along with private telecom providers like Jio, Airtel, and VI in this consultation. The paper covers various aspects, including SMS, OTT, voice, and data services, seeking comprehensive feedback to ensure a balanced approach to user needs.

Key Points of the Consultation Paper

* Affordable Plans: Addressing the high cost of current recharge plans.
* Voice and SMS Focus: Reintroducing plans centered on voice calls and SMS.
* User Choice: Allowing users to select plans based on their specific needs.
* Stakeholder Feedback: Gathering input from all major telecom providers, including BSNL.

 

 


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