The country’s leading public sector bank, Punjab National Bank has launched its new customer care numbers 1800-1800 and 1800-2021 on the occasion of its 129th Foundation Day. The new toll-free number is aimed at providing PNB customers a seamless and hassle-free experience while contacting the customer care team.

In addition, the Bank has launched other products such as e-Marketplace and Instant QR on the mobile banking app PNB One, PABL (Pre-Approved Business Loan), Central Bank Digital Currency (CBDC), Digital KCC through Jan Samarth Portal, Tab and Video- Current account opening through KYC, PNB e-Swar and PNB Metaverse etc. have been launched.

Several services launched on Foundation Day
New offerings were launched by Shri Atul Kumar Goel, MD & CEO, PNB and Executive Directors, Vijay Dubey, Kalyan Kumar, Vinod Kumar and Shri M. Paramasivam during the Foundation Day celebrations at PNB Head Office . Respected customers of PNB, senior officers and staff members of PNB were also present on the occasion.

‘Committed to provide better services to account holders’
On the occasion of the launch of new services, Atul Kumar Goel, MD & CEO, PNB said, “As we celebrate 128 years of service to the nation, we pay tribute to our founder Lala Fully dedicated to Lajpat Rai ji’s commitment to provide the best possible banking experience to its customers. Our new offerings are important steps in this direction.”

The bank’s new customer care numbers 1800-1800 and 1800-2021 will be available 24×7 for customers and provide assistance in multiple languages. Customers can use these numbers to inquire about their account balance and past transactions, issue/block debit cards and avail other key services provided by the bank. Customers can also register their complaints and queries with the customer care team of the bank.