In a significant move to streamline travel and enhance passenger convenience, the Delhi Metro Rail Corporation (DMRC) has successfully integrated QR code technology into its services, marking a pivotal shift towards digital ticketing. This initiative has not only simplified the commuting experience but also aligned with the growing trend of digitalization in urban mobility.
Key Highlights of the QR Code Implementation in Delhi Metro:
Increase in Digital Ticketing Usage:
The introduction of QR code-based ticketing has seen a substantial rise in adoption among passengers. From a modest 4% initially, the usage of digital QR codes for ticketing has escalated to 20%, indicating a growing preference for contactless and hassle-free travel options.
Partnerships with Payment Wallets:
To facilitate the seamless use of QR codes, DMRC has entered into agreements with several payment wallets. These collaborations have made it easier for commuters to access digital tickets directly from their smartphones, further promoting digital transactions within the metro ecosystem.
Launch of the Delhi Metro App:
Complementing the move towards digital ticketing, DMRC has also launched its own Delhi Metro app. This app not only offers the convenience of QR code ticketing but also serves as a comprehensive guide for navigating the metro network, thus enhancing the overall travel experience.
Growth in National Common Mobility Card (NCMC) Usage:
Alongside the rise in QR code ticketing, there has been an increase in the usage of the National Common Mobility Card (NCMC). Daily, over 80,000 passengers are now utilizing this card for their metro travels, indicating a shift towards more integrated and flexible payment options.
Dominance of Smart Card Usage:
Despite the surge in QR code ticketing and NCMC usage, smart cards remain the most popular payment method among Delhi Metro passengers. Over 72% of daily travelers prefer using smart cards, with around 80,000 of them opting for the NCMC card.
Sales Increase for NCMC Cards:
The past year has witnessed a 25% increase in the sales of NCMC cards compared to previous years. This growth reflects the rising acceptance and demand for versatile and convenient payment solutions within public transport systems.
